Policies
Enhancing Your Natural Look.
Botox / Fillers – Permanent Makeup – Laser Hair Removal
REFUNDS
Our providers are paid via commission for their hard work. Under no circumstances do we provide refunds. We will review each case and offer in-store credit or products of similar value.
CHILDREN
While our team understands that you may have a childcare conflict, it is not permitted to bring your child to your appointment. This is a policy set in place due to do their safety, our insurance, and our Medical Advisor. No exceptions will be made. You will be asked to reschedule your appointment should your child(ren) come with you to Eau Claire Body Care. Thank you for your understanding.
AGE REQUIREMENT
Spa guests under the age of 18 must have a consent form signed by a parent or guardian prior to any treatment.
Permanent Makeup/Botox & Filler Age Requirement: All clients must be 18 years or older. No verbal or written consent by a guardian is accepted.
THE GIFT OF TREATMENTS
Gift cards are available in any dollar amount. They expire 1 year after purchase. They can be purchased in-store or online.
ARRIVAL
Please arrive 10-15 minutes early if it is your first visit. Paperwork is required prior to any new treatment.
LATE ARRIVAL
In order to remain on schedule for all of our clients, we may shorten your service time if you are late for your appointment. The regular service price will apply. If you arrive more than 10 minutes late to your scheduled appointment, you will be asked to reschedule.
CANCELING
Please provide a 24-hour notice if you need to reschedule an appointment. This ensures we can properly schedule our staff. We will charge the card on file 50% of the service fee you were scheduled for if this notice is not provided.
Please provide a 48-hour notice if you need to reschedule or cancel the following appointments: Permanent Cosmetics. If a 48-hour notice is not provided, the deposit will be forfeited. This ensures we can properly schedule our staff.
A notice for rescheduling appointment must be made or you will be charge.
PRODUCT RETURNS
We ask that you return a product within 30 days from the day of purchase, not used, for any reason. We will exchange the amount you paid for the product for an in-store credit or product exchange only, with no refunds.
GRATUITY
Our providers work hard to help achieve your desired results. While gratuity is optional and at your discretion, it is kindly accepted.
FOOD POLICY
We offer complimentary coffee, tea, sparkling, and water upon arrival. We strive to maintain a clean and professional environment for our clients. We ask that no food or meals be brought to the spa.
RIGHT TO REFUSE SERVICE
If our service providers feel it is unsafe to perform scheduled service the day of your appointment for any reason we will let you know immediately.
Testimonials
Sallie R
Der Thor
Der always does a great job!
Jen D
Venue
I'm so happy to find MY place to take care of ME from top to bottom! The most caring, professional staff and quality work! Thank you, ECBC!
Cammi H
Molly Rodriguez
Molly was amazing! It was my first time in Eau Claire Body Care and she made me feel so comfortable. She offered different treatments that I may be interested in for my body. At the end of the visit she explain what products would be good for my skin. Eau Claire Body Care was clean and staff were all friendly! Would recommend to all!
Maddy R
Der Thor
She was very great at giving advice about my brows and future maintenance with them! Will definitely be back to see her
Tina L
Molly Rodriguez
Molly doesn’t F around, love my results and excited to return❤️
Annie B
Brianna West
Brianna did an amazing job on my eye liner, could not be happier
Nya D
Venue
Der is super sweet and chill. I love that she is a perfectionist and so detailed in her work.
Ciara L
Venue
Very clean and friendly facility!
Brianna West
She was fast and exceptional
Ashton L
Venue
This was my first ever waxing experience, I got the Brazilian with Brianna and it was super fast. I got there about ten minutes early and she got me in right away. I was out about 20 minutes later, she was extremely friendly and professional. Answered any and all of the questions I had and talked me through the entire process. I will definitely be booking with her for any of my future waxes
Danni t
Venue
Love this place! Staff is amazing and great atmosphere.
Der Thor
Der is absolutely wonderful and talented! Thank you for doing an amazing job with my eyebrows, I absolutely LOVE them!!!
Nicole D
Bethany Reber
Absolutely fabulous!!!! Very professional, thorough and made it as painless as a Brazilian can possibly be.
Renee M
Venue
Professional, good customer service.
Brianna West
Very professional, friendly. Knowledge
Kristin S
Venue
The staff is always great and I love visiting
Ashley Rogge
Service was amazing, Ashley is so sweet and thorough
Cindy S
Venue
Lovely space, Got my brows micro bladed here also
Ashley Rogge
My first experience with laser removal, she made the process comfortable and light hearted (I did lower leg and full brazillian), explaining what was happening along the way.
Jenna S
Der Thor
Another great job by Der! So happy with my appointment!
We are honored to have you as a customer and value what you have to say about your experience with us.
CALL 715.598.1759
Our Address
2186 East Ridge Center St, Suite 2186
Eau Claire, WI 54701 • Get directions.
Email info@eauclairebodycare.com